Policy Notice
OVW Management Group and our related affiliates and subsidiaries want to ensure that our clients, employees and any affected data subjects personal information is protected.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect the following types of information:
2.1 Personal Information
Information that identifies you directly, including but not limited to:
Full name
Email address
Phone number
ID/passport number (where required for services)
Physical or postal address
Billing and payment information
Company or employer details
2.2 Non-Personal Information
Browser type and version
IP address
Device information
Pages visited and time spent
Cookies and usage data
How We Collect Information
We collect information when you:
Complete forms or applications
Request a quote or consultation
Make payments
Contact us by email or phone
Visit our website
Subscribe to newsletters or updates
How We Use Your Information
We use your information to:
Provide and manage our services
Process applications and documentation
Communicate with you
Send updates and important notices
Process payments and invoices
Improve our website and services
Comply with legal and regulatory obligations
Prevent fraud and ensure security
Legal Basis for Processing (if applicable)
We process personal information based on:
Your consent
Contractual necessity
Legal obligations
Legitimate business interests
Sharing of Information
We do not sell your personal information. We may share your information with:
Government departments or authorities (for applications or compliance)
Service providers and partners assisting with service delivery
Payment processors
Legal or regulatory authorities where required
All third parties are required to protect your information and use it only for the intended purpose.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze traffic. You may disable cookies through your browser settings, although some features may not function properly.
Your Rights
Depending on applicable laws, you may have the right to:
Access your personal information
Request correction or deletion
Withdraw consent
Object to processing
Request data portability
Lodge a complaint with a regulatory authority
To exercise your rights, contact us using the details below.
Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect information from minors without parental consent.
International Transfers
If information is transferred across borders, we ensure appropriate safeguards are in place to protect your data.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Newsletter Subscription and Marketing Communication Consent
When you complete any form on our website, landing pages, or social media platforms (including but not limited to Facebook, Instagram, TikTok, LinkedIn, or similar platforms), you consent to being added to our email newsletter and marketing communication list.
By submitting your information, you acknowledge and agree that:
- Your contact details may be used to send you updates, service information, promotional content, and relevant company news.
- You may unsubscribe from these communications at any time by clicking the “unsubscribe” link included in our emails or by contacting us directly.
- Your personal information will be processed in accordance with our Privacy Policy and applicable data protection laws.
We do not sell or distribute your personal information to third parties for unrelated marketing purposes.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact:
OVW Management Group
Info@ovwmanagementgroup.com
+27 21 427 9188
9 Helene Avenue, Blackheath, Cape Town, 7581
POPIA Compliance (South Africa)
If operating in South Africa, we comply with the Protection of Personal Information Act (POPIA). Personal information is processed lawfully, transparently, and only for specific purposes. You may lodge complaints with the Information Regulator of South Africa if necessary.